Hamilton Company is seeking a Sales and Applications Engineer to join our Laboratory Products Team. We are looking for a motivated professional that can develop a robust knowledge of the Hamilton product offering and support both Customer and OEM sales teams in ensure a seamless sales cycle from inquiry through integration and ramp. This is a commercial role heavily focused on customer expierience that effectively coordinates between R&D, Sales, Product Managers and Customer to bring an unrivaled customer expierience to Hamilton product adoption.
- Support the Sales Team in a variety of applications
- Gather and refine specifications necessary for designing automation system that meets customer's needs, including. development and delivery of customer presentations.
- Product and software demonstrations for prospective customers
- Attend sales meetings, available as technical consultant for sales and customer.
- Help clients solve problems with installed equipment
- Confer with customers and engineers to assess equipment needs and to determine system requirements
- Communicate customer/solution requirements to internal and field support teams and provide technical guidance as needed.
- Help in researching and developing new products
- Develop and maintain support scripts for ease of customer trials and adoption at the pilot/prototype stages
- Help oversee territory management include internal order management and project management oversight for key accounts
- Supports professional services for applicable products