Hamilton Robotics is seeking a Field Application Specialist to join our Robotics team. The ideal candidate will work in the field and support Canadian territory. This position requires you to reside in, or relocate to the Toronto area. As a Field Application Specialist with Hamilton Company you will be tasked with providing high quality customer support through instrument installation, maintenance and troubleshooting. Responsibilities include, but are not limited to:
- Develop new automation applications for our instruments
- Act as the main contact person between Hamilton and our customers during the programming and implementation phase
- Implement and test new instruments at our customers laboratories
- Optimize liquid handling and biological assays on these instruments
- Prepare user guides and give user trainings to enable an optimal usage of the instruments.
- Conduct FAT/SAT in our factory and at customer site.
- Support the sales representative during configurations of instruments, system specifications, documentation and presentations.
- Other duties as assigned.