A System Administrator is responsible for the day-to-day operation, maintenance, and security of computer systems and networks within an organization. This role ensures that technology infrastructure functions effectively and efficiently, supporting the organization's goals and objectives.
Responsibilities include:
Network Administration:
- Design, implement, and maintain network infrastructure, including routers, switches, and firewalls.
- Monitor network performance and troubleshoot issues.
- Ensure network security and compliance with industry standards.
Server Administration:
- Manage and maintain physical and virtual servers, including hardware and software configurations.
- Install, configure, and update operating systems and applications.
- Monitor server performance and resource utilization.
- Implement backup and recovery procedures
User Support:
- Provide advanced technical assistance to users, including troubleshooting hardware and software problems.
- Create and manage user accounts and permissions.
- Solve and close escalated helpdesk tickets/tasks.
Develop and publish helpdesk solutions.
Security:
- Monitor for security threats and vulnerabilities.
- Respond to security incidents and breaches.
Data Management:
- Manage data storage and retrieval systems.
- Implement data backup.
Infrastructure Upgrades:
- Research and evaluate new technologies and hardware.
- Plan and implement infrastructure upgrades and replacements.
- Stay current with industry trends and best practices.
Other duties as assigned.