The Azure Administrator will support and optimize our cloud-based infrastructure and enterprise collaboration platforms. This role will be responsible for administering Microsoft Azure environments, providing Tier 1 and Tier 2 support for an Azure-hosted application that monitors customer devices, and managing Microsoft 365 and SharePoint environments. The ideal candidate will work effectively across teams, including R&D, development, and international software teams, and contribute to the reliability, security, and continuous improvement of our systems.
This position is located ONSITE in Reno, Nevada
Azure Application Support
- Provide Tier 1 and Tier 2 support for an application built in Microsoft Azure that monitors customer devices
- Troubleshoot incidents, analyze root causes, and coordinate escalations when needed
- Monitor Azure-hosted services for performance, availability, and reliability
- Support deployment, maintenance, and optimization of Azure resources and related infrastructure
- Assist with security, access management, and compliance within the Azure environment
Microsoft Office 365 Administration
- Manage Exchange Online, Teams, OneDrive, and other Microsoft 365 services
- Configure and maintain user accounts, licenses, and security groups
- Implement compliance policies, retention rules, and Data Loss Prevention (DLP) strategies
- Provide Tier 2/3 support for Office 365-related issues
- Support ongoing administration, maintenance, and optimization of the Microsoft 365 environment
SharePoint Administration
- Manage SharePoint Online environments
- Configure site collections, permissions, and workflows
- Support content migration and governance
- Integrate SharePoint with Microsoft 365 and Azure services
- Maintain SharePoint structure, access controls, and best practices for collaboration and content management
Collaboration & Support
- Work closely with development teams, as well as R&D and international software teams, to support system improvements and operational needs
- Optimize build and deployment processes through automation and collaboration
- Participate in cross-functional efforts involving application support, cloud operations, and enterprise productivity tools
- Document configurations, procedures, troubleshooting steps, and support processes